FREQUENTLY ASKED QUESTIONS

Here are the answers to the most common questions my couples ask me
Please always feel free to ask me anything that comes to mind

HOW DO WE BOOK OUR WEDDING
~ To book your date there is a 25% non refundable booking fee
~ Your date will only be retained when the booking fee is received in full

WHEN DO I NEED TO PAY BY
~ The full balance is to be received at least 14 days prior to your Wedding Day

HOW CAN I PAY
~ We accept credit card, PayPal, bank deposit or cash

DO YOU OFFER PAYMENT PLANS
~ yes! We can personalise a plan to suit your needs

WHAT IS AN ASSISTANT
~ That's usually my husband, Craig, but yelling out HEY YOU ASSISTANT works just fine
~ My assistants can help with organising big crowds, helping out with running around and picking up anything needed, carrying all my stuff, being a human tripod, as well as SECOND SHOOTING!
~ By having an assistant allows me to be in more than one place at the same time providing 2 - ie: prep time, myself with the bride and Craig with the groom
~ We always try to capture every moment but a second shooter provides backup in case something gets missed
~ It also means you get MORE PHOTOS!

ARE THERE ANY TRAVEL FEES
~ There are NO travel fees within the greater Brisbane and Gold/Sunshine Coast areas. We will advise of any travel fee's for island or destination weddings

DO YOU REQUIRE ANYTHING ON THE DAY
~ While it's not necessary if we are covering you wedding for longer than 6 hours it's always nice to get something to munch on and a soft drink or water. We do not require a full meal each but if you want to feed us that would be awesome!

HOW MANY IMAGES WILL I GET
~ You will get a minimum of 50 images per hour but this is not limited

HOW LONG UNTIL I GET MY PHOTOS
~ We aim to have your photos processed and sent to you within 8 weeks from your day however during wedding season this can vary
~ You will have a sneak peak of at least 10 images within 1 week of your wedding

CAN I PRINT MY OWN PHOTOS
~ Yes you can! However, all labs have different colour settings which can affect the overall look and quality of your photos, we can not take any responsibility for the quality of prints that are not done with our chosen labs
~ You can purchase high quality prints, canvas’, etc straight from our website any-time after your wedding

HOW BIG ARE THE IMAGES
~ All packages include unlimited high resolution digital images with a minimum of 240dpi

WHAT ARE THE PHOTO BOOKS
~ We offer high quality lay flat photo books in a range of cover styles and colours

below is an example of a lay flat book versus a magazine style photo book

please see our T&Cs page for more info
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any questions I haven't answered? Shoot me a message below

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